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Frequently Asked Questions - FAQs

Do I need to pre-order flowers for Valentine’s Day?
Yes, pre-ordering is highly recommended! Valentine’s Day is our busiest day of the year and our most popular flowers (especially red roses) sell out quickly. If you want a guaranteed availability of a specific bouquet, it is best not to wait till the last minute to order.
What flowers are most popular on Valentine’s Day?
Red roses are always our best seller! But we have pink and two-tone roses that are also popular. For mixed bouquets, the top floral choices are roses with lilies and hydrangeas. Tulips, on the other hand, are the next popular choice for vased arrangements.
Are Valentine’s Day flowers more expensive?
Yes, Valentine’s Day prices can be a bit higher because of demand and wholesale costs—but don’t worry, we’re always happy to work within your budget! Check out our website for different price options, or let us know and we’ll design something lovely for you.
Can I customize my Valentine’s bouquet?
Of course you can! As long as your order is placed by February 10th, we’ll be more than happy to customize any arrangement for you. Customization on Valentine’s Day itself is limited and may include an additional fee (depending on the design) so we recommend ordering early for fully custom bouquets.
Do you offer same-day delivery on Valentine’s Day?
Same-day delivery may be available but will include an extra fee. Ordering early is the best way to secure a delivery time slot as they fill up fast.
Do you sell flowers on February 14 without pre-order?
Yes! We will have a showroom full of fresh pre-made wrapped bouquets and beautiful vased arrangements available on Saturday, Valentine’s Day! But please note that selection may be limited and prices may vary. We recommend stopping by early, as we may sell out!
Can I add chocolates, teddy bears, or a card?
Absolutely! As a matter of fact, we offer Valentine’s Day packages that include these add-ons! Please visit our website to explore the options—ordering is just one click away.
What if I don’t know what flowers to choose?
No worries at all! We have the “Designer’s Choice” for product option and this allows our florists to create an arrangement suited for the occasion. This can also be tailored to your budget and guaranteed as beautiful!
Can I order flowers for February 13 or February 15 instead?
Yes, absolutely! Ordering outside of February 14 often means more availability and flexibility. And here’s some Good News — We’ll be open on Sunday, February 15th so you’re welcome to stop by and pick up flowers the day after Valentine’s Day while supplies last.
Can I keep my order a surprise?
You certainly can! Just let us know if you’d like the delivery to be a surprise and we’ll handle it discreetly.
Can I order online or by phone?
You can do either way! We have our website open anytime, 24 hours a day - 7 days a week for online ordering at https://westwoodflowershop.com/ or by phone at (310) 470-7673 during our business hours on Mondays to Fridays from 10:00AM - 5:00PM and on Saturdays from 10:00 AM-2:00 PM. Sundays, we are closed!
Do you offer same-day flower delivery in Culver City?
Yes, we provide same-day delivery in Culver City for orders placed before 2:00 PM.
How much does flower delivery cost in Culver City?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Do you deliver flowers to hospitals, offices, or event venues in Culver City?
Yes, we deliver to homes, hospitals, businesses, and venues across Culver City. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Westwood Flower Shop?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Culver City, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.